Last Updated: July 21, 2025
Shipping Policy
OJS Pro provides digital consultancy services, including OJS journal designing, installation, troubleshooting, and technical support. As our services are delivered electronically, no physical shipping is involved.
Cancellation Policy
Cancellations of service orders are generally not permitted due to the customized nature of our work. However, OJS Pro, at the discretion of Rahul Ranjan, will review cancellation requests on a case-by-case basis.
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Cancellation Requests: Clients must submit a cancellation request in writing within 7 days of the service agreement date, explaining the reason for cancellation.
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Review Process: Each request will be evaluated individually, considering factors such as work already completed and resources allocated. If approved, any applicable refund will follow the Refund Policy above.
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Non-Cancelable Cases: Orders cannot be canceled after significant work (e.g., OJS installation or custom design) has been completed or if cancellation is due to client-driven changes in scope.
For cancellation inquiries, contact us at rahul@ojspro.com.